Return Merchandise Authorization Request Form

Completing the return request form is not an authorization to return any products to Daly.
Upon submission of the request form, you will receive a return request confirmation number that will allow you to track your return request with the Daly RMA customer service team ( You will be notified once the return request has been approved. At that time you will receive the return merchandise authorization (RMA) number. The RMA number will be used to return your products to Daly. Products shipped to Daly without a valid RMA number will be refused and returned to you.

All Daly RMA numbers are valid for a period of 10 days. Products received after 15 days or with unreported physical damage will be refused. In addition, Daly reserves the right to refuse any product returns if the condition of the product differs from the information submitted on the request form. Reports of short shipments or damage claims must be received immediately. You will be contacted by a Daly customer service team member within 24 hours of submitting your return request, not including weekends.